When your account is initially set up, you will receive an email or enrollment letter with your user name and temporary password.
Go to https://www.hralliance.net to log in with the supplied credentials.
During the initial login process you will be prompted to choose and provide answers for three security questions that will help the system verify your identity should you ever forget your password and need to have it emailed to you. You will also be asked to answer a security question once every 60 days per computer from which you access the system.