Reports To: Director of Operations
Direct Reports: Associate Managers, Shift Leads, Catering Team Leads, Hourly Partners
Provides direction and motivation to the associate management team and hourly partners to ensure effective execution of all restaurant positions, and the delegation/completion of chores and responsibilities of the postions, in order to provide our guests with an exceptional Newk's Experience and exceptional product quality. This is the key position within the restaurant to ensure operational excellence is maintained, including a sanitary, safe, respectful, efficient and quality work environment while effectively managing operational/product costs.
Associate managers treat all people with courtesy and respect. They are reliable, independent thinkers and good decision-makers. They create a culture of empowerment and fun in caring for our guests while ensuring profitability and operational excellence are maintained. The Associate Manager values training and adheres to the NEWK’s training systems.