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Inside Sales Shipping Associate

Halfmoon, NY

Are you a shipping pro? Are you interested in ensuring customers have what they need to operate robotic machines of the future while building your own future? PVA would love to meet you! We are a five-time Albany Business Review Best Places to Work winner and Healthiest Employer. Come see for yourself why we're an award winning employer. 

Job Description: PVA is adding to the Inside Sales team! The Inside Sales Shipping Associate is responsible for picking and shipping parts to customers, developing sales opportunities by researching and identifying potential customers, and soliciting new customers and providing technical information and explanation to potential customers of PVA. This position increases brand awareness, identifies and fosters customer relationships, and provides excellent service which ultimately impacts the revenue and long-term profitability of the company. Hours for this position are 7:00 am - 3:30 pm Monday-Friday, starting pay is $16-20 per hour. This position requires onsite presence in Halfmoon, NY.

Job Requirements

  • Assures all orders are accurately pulled, processed, packaged, and shipped.
  • Prepares order quotes.
  • Inputs customer data into CRM system.
  • Learns and understands PVA products to successfully communicate and present solutions to potential and existing customers.
  • Interfaces directly with customers to answer questions relating to the proposals or to refine scope of work content.
  • Translates customer needs into action-oriented deliverables and assesses cost over-run risks through careful definition and clarity of scope.
  • Maintains confidentiality of customer information 100% of the time.

Skills

  • Customer centric, committed to supporting the internal and external customer.
  • Strong verbal communication and listening skills.
  • Self-starter who works independently and in a team environment.
  • Maintains a calm, tactful demeanor when dealing with difficult situations.
  • Manages multiple projects and timelines with a sense of urgency and follow through.
  • Well organized, analytical, and detail oriented.
  • Strong computer and excel skill, preferred.
  • Prior experience shipping small packages utilizing UPS, FedEx, DHL, preferred. 

Job Location: PVA Global Headquarters | Halfmoon, NY

PVA provides competitive salaries with an extensive benefits package including 90% employer paid medical, dental, and vision insurance; free onsite health center; employer paid Life, AD&D, and long-term disability insurance; employee assistance program; paid holidays, vacation, and sick time; paid maternity/paternity leave; 401k savings with company match; new employee mentorship program.

Location - Halfmoon, NY

 
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