ERP Business Systems Analyst

Halfmoon, NY

Job Description: The ERP Business Systems Analyst oversees information systems. This position is critical to PVA; the ERP Business Systems Analyst analyzes business needs and recommends and develops information system solutions to solve business problems.

Job Responsibilities:

• Gathers, documents and analyzes business needs and problems.
• Designs, develops and modifies business systems and automation solutions.
• Drives project selection and tracks and documents successes, KPI’s, wins/losses based on business priorities.
• Trains new and existing end-users in information systems, ERP and business processes.  
• Partners with team to develop content and delivery to introduce business technology solutions and features, monthly.
• Oversees and implements ERP system enhancements to achieve maximum integration, coordination and information flow between departments.
• Develops embedded Epicor (ERP) solutions that encourage and enforce best practice compliance.
• Defines, delivers, and supports strategic plans by implementing information technologies to maintain organizational effectiveness and efficiency.
• Troubleshoots escalated Epicor issues, daily.
• Integrates third-party software to our ERP ecosystem, as needed.
• Oversees, implements, and develops timelines for new solution implementations.
• Researches, analyzes and introduces new technology systems to provide business value.
• Provides technology, digital strategy, and guidance to the IT team in areas such as cloud computing capabilities, Internet of Things (IoT), Robotic Process Automation (RPA), and other emerging technologies.
• Maintains confidentiality of customer and employee information 100% of the time.
• Creates and delivers updates and presentations to the management team, quarterly.

Skills:

• Customer centric, committed to supporting the internal and external customer.
• Strong verbal communication and listening skills.
• Self-starter who works independently and in a team environment.
• Thrives in a fast-paced environment.
• Exhibits sound judgement; anticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingencies.
• Maintains a calm, tactful demeanor when dealing with difficult situations.
• Manages multiple projects and timelines with a sense of urgency and follow through.
• Well organized, analytical, and detail oriented.
• Follows direction with focused attention.
• Exhibits initiative, willing to learn.
• Strong computer and excel skills – technical understanding and technical management capabilities.
• Knowledge of IT management, required.
• Minimum five (5)+ years of information systems management and business analysis experience, required.
• Prior manufacturing experience, preferred.
• Bachelor’s degree in business management or computer science, required.
• Project management certification, preferred.
• Experience with Epicor 10.2 preferred, however any ERP experience is desirable.

Job Location: PVA Global Headquarters | Cohoes, NY