Assistant General Manager (AGM) at the Metropolitan Grill in Seattle.
Key Highlights
Role Focus
•A hands-on, floor-focused leadership position centered on guest interaction, service excellence, team support, and real-time problem-solving during service.
•The AGM partners closely with the General Manager, Executive Chef, Beverage Director, and management team.
Primary Responsibilities
•Lead service operations from the dining room floor and maintain visibility throughout service.
•Deliver exceptional guest experiences by building relationships, anticipating needs, and resolving concerns.
•Coach and develop managers and hourly employees, reinforce hospitality standards, and lead training efforts.
•Support business operations including scheduling, labor management, inventory, safety standards, special events, and private dining.
Ideal Candidate
•At least 5 years of progressive restaurant management experience, preferably in fine dining, steakhouses, or upscale hospitality.
•Strong food, wine, cocktail, and spirits knowledge.
•Proven leadership, coaching ability, and guest-focused service mindset.
•Calm, observant, professional, and comfortable working evenings, weekends, and holidays.
Compensation & Benefits
•Salary: $90,000–$100,000 annually, depending on experience.
•Benefits include medical, dental, vision, prescription coverage, life insurance, long-term disability, paid sick leave, paid vacation, 401(k) with company match, commuter benefits, EAP, and dining discounts.
Overall Summary The position is designed for a hospitality leader who thrives on the restaurant floor, excels at guest engagement, and enjoys leading service teams in a high-volume fine dining environment while supporting operational management responsibilities.