Crew Member
Daves Hot Chicken
Dave’s Hot Chicken Overview:
The co-founder, Dave, a chef trained in Thomas Keller’s Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends.
Dave’s Team Member Overview:
The Team Member is responsible and accountable for performing specific tasks and duties assigned within the restaurant including guest service, food prep, restaurant cleanliness and teamwork. The Team Member will maintain a fast speed of service, resolve questions and concerns of guests, and follow all safety and security procedures. The Team Member will work productively in a fast-paced environment in which they will be interacting with guests, work closely with other Team Members to complete tasks, and conduct other duties assigned by the restaurant management team.
Dave’s Team Member Requirements:
Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
Work together with their co-workers to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure restaurant cleanliness daily by clearing tables, sweeping and mopping floors, washing/ sanitizing/disinfecting kitchen utensils and high touch-point areas.
Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance results
Abide to the rules and direction given by the restaurant management team
Perform other duties as assigned
Additional Jimmy John's Crew Member Requirements:
Excellent time management skills
Strong people/guest service skills
Ability to take initiative and solve problems
Flexibility to work nights, weekends, holidays, opening and closing shifts
Must be able to lift up to 75 lbs., work in close quarters around heat.
Ability to stand, bend, reach and scoop through-out assigned shift
Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F
Must have reliable transportation to work
Must have telephone or other reliable method of communicating with supervisor and co-workers
