Executive Chef
West End
Executive Chef Job Description
The Executive Chef builds relationships with our team and our guests to create a memorable dining experience for our guests. The Executive Chef focuses on food quality, cleanliness, sanitation and running a smooth operation in an excellent manner. The Executive Chef builds sales and profits through their behavior, delivering on promises to our team, guests, vendors and our community. The Executive Chef manages costs, develops the team and maintains accountability for achieving success in these areas. The Executive Chef should deliver the above description through the Rick Erwin Dining Group Core Values
REDG Core Values
Ethics of Management
Respect for each employee Mutual respect among employees Procedural fairness
Transparency and honesty in professional relationships; Trust is always present
Commitmen to Excellence
Knowing what excellence looks like for every task Making excellence a habit in the workplace Same attitude every day displayed by workforce
Creating guest oriented service experience - creating memorable experiences Creating employee oriented development - service knowledge
Commitment to Service Standards
Staffing expectations established and followed Scheduling expectations established and followed Manager expectations are clear and fair
Steps of Service are identified, trained, and followed Large Party Format is a non-negotiable because it works
Commitment to Problem Solving
Eliminate attitude of indifference (67% of customers leave because of an attitude of indifference) Empower employees to immediately solve guest problems (Customers judge the quality of a business by the responsiveness of the first person with whom they are in contact)
Debrief the cause of the problem later without blame or criticism Teach / retrain when necessary
Commitment to Community
Crab Cakes for a Cause and the unique branding behind this initiative serves as a symbol of our Corporate Responsibility
As a company, we choose to provide a sincere commitment of giving back to the communities in which we live and work
We strive to deliver a meaningful impact to our community through our company’s financial support and our workforce support through volunteerism for meaningful non-profits
We want to be known for more than just a great restaurant
Commitment to the Development of Staff
Orientation is the most important day - it sets company expectations
Create a culture that is employee centered; evidenced through the development of people and creating a pathway for growth
Create an atmosphere in which people enjoy working
Create a work environment of teamwork so the needs of the guest are exceeded
Performance Appraisal System - commitment to providing performance feedback to employees Human Capital Review - commitment to developing bench strength; identification of future talent
Commitment to Innovation and Creativity
Dedication to highest quality center-of-plate Proper seasonality of menus
Leadership is educated on new menu trends and guest expectations