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Used Car Salesperson

Sales

Summary

 

The Used Car Salesperson sells new vehicles and meets dealership gross profit, volume and customer satisfaction standards.  The Used Car Salesperson is responsible for prospecting, selling and following-up. 

 

Essential Duties and Responsibilities

  • Guarantee satisfaction of customers; determine each customer’s vehicle needs by asking questions and listening.
  • Consulting and guiding customers to the appropriate next step of the sales process.
  • Demonstrate vehicles by explaining characteristics, capabilities and features; taking test drives; comparing and contrasting competitive models; explaining warranties and services.
  • Prepares sold vehicles for delivery prior to customer arrival; deliver vehicles to customers to ensure that the customer understands the vehicle’s operating features, warranty and paperwork, and lay the foundation for customer loyalty.
  • Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
  • Report to the vehicle Sales Manager regarding objectives, planned activities, reviews and analyses.
  • Stay informed of incoming inventory, features, accessories, etc., and how they benefit customers.
  • Attend sales meetings and training offered by the dealership and the manufacturer.
  • Utilize the CRM to prospect and to maintain repeat and referral business.
  • Understand the terminology of the automobile business and keep abreast of technological changes in the product.
  • Writes complete sales orders and processes paperwork in accordance with established dealership policies.
  • Transition customers to the service department to support the ownership experience.
  • Maintain professional personal appearance.
  • Adhere to consistent and reliable work schedule.
  • Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive group brand.
  • Effectively perform duties and responsibilities in a safe manner.
  • Other duties as assigned.

 

Qualifications

  • High school diploma or equivalent required
  • Ability to sell a minimum quota according to dealership standards
  • Valid driver’s license and acceptable driving record
  • Successful completion of pre-employment screening
  • Authorization to work in the USA

Location - Sales

 
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