The Role

Customer Care Advocate initiates, coordinates, and responds to all customer service-related matters for each move to achieve a customer satisfaction survey result above the industry mean.
What You’ll Do
•  Oversee the customer service aspect of each military move.  Assist each military member throughout their move in the coordinatio...

The Role

Customer Support Clerk helps ensure a smooth relocation experience for our members by supporting the Customer Care Advocates (CCAs) with calls, scheduling updates, and service coordination. This role involves conducting pre-move and delivery calls, communicating with local agents, assisting with claims and debris removal requests, and a...

Who We Are

Shape a bright future with TMM.  Join us in supporting our military members during one of the most stressful times in anyone’s life - moving your household goods.  TMM was founded in 2003 to enable Department of Defense, through a network of affiliated, trusted, qualified transportation companies, to better serve our military member...

The Role

Customer Support Receptionist initiates, coordinates, and responds to all customer service-related matters for each move to achieve a customer satisfaction survey result above the industry mean.
What You’ll Do
• Assist with inbound TMM phone line and route calls accordingly.
• Be the “first face” of TMM by answering inbound phone...

The Role

Sr Move Coordinator - will oversee all phases of the relocation process – from initial planning through delivery. This role requires exceptional communication skills, multitasking ability, and a strong commitment to customer satisfaction.
What You’ll Do
• Client Engagement: Serve as the main point of contact for customers, provid...